A Human Growth Perspective on Sustainable HRM Practices, Worker Well-Being and Organizational Performance

Care services pose new challenges and opportunities for the implementation of sustainable HRM practices related to worker involvement well-being because their relational nature. The article is framed in terms job demands resources model discusses impact (SHRM) on organizational performance service quality innovation social care services. A possible mediating role immaterial satisfaction between SHRM also considered. We use national survey data including 4134 workers 310 matched nonprofit enterprises Italy. results show that linked task autonomy, teamwork, positively influence satisfaction, while at same time features workload support performance. not confirmed, but its effect adds improving This work contributes literature sustainability, which are particularly important face ongoing change delivery.